Shipping

What is the cost for delivery?

We offer free delivery on all orders.

How long will it take for delivery?

Delivery time is shown for each product on the product page.

If you would like an expedited delivery, please contact us. We can advise you of the cost and time for express delivery.

Do you ship internationally?

We ship to most countries.

What is the cost for international delivery?

We offer free delivery on all orders to most countries.

How long will it take for international delivery?

It can take up to 10 days to receive the items for standard international delivery. If you would like an expedited delivery, please contact us. We can advise you of the cost and time for express delivery.

Will I be charged for taxes?

Customers in Australia, UK and USA do not need to pay customs charges.

In some countries, customs charges and sales tax may apply.

We may cover part of the custom charges for some countries. Please contact us before ordering.

If you have any questions regarding customs charges, please contact us before ordering.

Returns

What is your returns policy?

We offer a 14-day money back guarantee subject to the following: 

  • Product is in original condition;
  • All packaging and parts are intact;
  • There is no physical damage to the product.  

If you need to return an item, please contact us to obtain a return authorisation number.

Returns will only be accepted with a valid return authorisation number. 

Payment and Warranty

What forms of payments do you accept?

We accept most Credit or Debit Cards, Paypal and Bank Transfer.

What is the warranty period?

All products have one-year manufacturer’s warranty. Some products have up to three-year warranty. The warranty period is shown for each product.

Still got questions? Contact us